Viya Enterprises believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- The refunded amount will be credited to your original payment method with in 7 days
- In case of complaints regarding data or services that come with a warranty from manufacturers, please refer the issue to them.
- In case of any Refunds approved by the Viya Enterprises, it’ll take 3-5 days for the refund to be processed to the end customer. The refund will be transferred in the same bank account from where the payment was received.